Delivery & Collection

We carefully pack and dispatch orders from our independent Welsh bookshop in Oswestry.

Whether you’re ordering a Welsh book, card or gift, we’ll do our best to make sure everything arrives safely and clearly explained.

In-stock items

Usually dispatched within 1–3 working days.

🛍️Click & collect (need icon)

Available from Siop Cwlwm in Oswestry.

📚 Supplier-order books (need icon)

Some books are ordered specially for you.

Worldwide delivery

We send Welsh books, cards and gifts internationally.

We dispatch orders throughout the UK using trusted delivery services.

In-stock items

Books, gifts and cards marked as in stock are usually dispatched within 1–3 working days.

Delivery costs

Delivery costs are calculated at checkout based on the size and weight of your order.

Free UK delivery is available on qualifying orders.

Tracking

Tracking details will be provided where available.

Click & collect is available from Siop Cwlwm in Oswestry.

You’ll receive an email when your order is ready to collect.

If you need an item urgently, feel free to contact us before ordering.

We love helping customers discover upcoming Welsh books.

If a product is marked as a pre-order, this means the book has not yet been released.

Pre-orders are usually dispatched shortly before or on the publication date.

If your order contains both pre-order and in-stock items, we may wait and dispatch everything together unless otherwise requested.

As a specialist Welsh bookshop, we are able to source many books to order from suppliers even if they are not currently on our shelves.

This helps us offer a wider range of Welsh books and bilingual titles.

Supplier-order books may take a little longer to arrive, but we’ll always do our best to keep you informed.

If you need a book by a specific date, please contact us before ordering.

We proudly send Welsh books, gifts and cards worldwide.

International delivery times vary depending on destination and customs processing.

Shipping costs are calculated at checkout.

Customers are responsible for any customs charges or import duties that may apply.

Orders are packed carefully by hand at Siop Cwlwm.

We aim to use practical, protective and environmentally considerate packaging wherever possible.

If you have any questions about delivery, availability or ordering, we’re always happy to help.

You can contact us via our website, social media or by visiting us in store.

Need help with your order?


If you need something urgently, or you’re not sure whether an item will arrive in time, please contact us before ordering and we’ll be happy to help.